Datadave's How2 - How to add $ to a loved one's phone thru OffenderConnect.com

Go to: [https://www.offenderconnect.com/portal] (Print the page and click the link)

sign up
accept terms


* User ID: minimum of 8 characters and is case-sensitive
* First Name:
* Last Name:
* Middle Initial: (optional)
* Address (Line 1):
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* Email Address:



* Password:
Remember it is case-sensitive, minimum of 8 characters including at least 1 number password must start with a letter
* Re-Type Password:
* Security Question: (select using drop down arror on right side of field.)
* Security Answer:

Next

Once you create an account, the start at the top and log in.

User ID: and Password you entered.

Click Login

Decline the credit card offer.

Click the Purchase Phone Time button

go down to the bottom,
click the field to the right of the *Facility to select "VIRGINIA DOC"

Press TAB

Then type in her ID # i.e. 1234567 (To Lookup: [http://vadoc.virginia.gov/offenders/locator/index.aspx])

Click search.
scroll down until you see her name
click in the little circle on the left of her name (to select) the new name.

Click Next

Click Add/Edit Credit Cards

Enter some credit card info. they will save it. (In the future, only the 3-digit code will be needed)

Enter the $ amount ($0 - $25 share the $3.95 fee, it goes up from there)

click submit twice
print if you want